3 Skypephone and it’s impact on the Telecoms industry and walled gardens :
The second observation pertains to the ??unified address book??. I have long talked of the unified address book as the holy grail which Operators will aspire to get to (…) How will we react to presence on the phone for the first time? The youth are already used to this. So are many of us who are already Skype users. How will our behaviour change with presence?
Open Gardens is not always easy to follow - the post are sometimes a bit long for bite-size seize-the-zeitgeist reading I am doing these days - but there’s lots of mobile/telecom insights looming in there, it’s on my regular reading list (like 300 hundred other sources)!